Find out regular questions and answsers
To change your personal information you need to click on your profile picture on the top-right of your screen and select “My Profile”. Here you can update your information so people are able to learn more about you / contact you. If you want to change your email address and password you will need to go to “Settings”.
To change your profile picture, you need to click on your profile picture on the top-right of your screen and select “My Profile”. Here you are able to upload a new profile picture.
All new professional members who have achieved a rating on another website will be able to bring that rating with them and continue to build their rating on NuVuw.
If you ever feel the need to close your NuVuw account, you need to click on the top-right of your screen and select “Settings”. Here you will find the window to select “Delete my account”.
To create a Design Book, you need to click on Design Studio then Design Book. Here you will have the list of every Design Books you already created and on the top you will see a document icon with a “+” - click on it and a new page will appear so you can enter basic information about your Design Book and upload all pictures, plans and notes that you like to. Note that if you intend to create a project from your Design book, please create a unique name for your design book. E.g. Room Name + Post Code as this will ensure that when projects are sent to a professional they can easily differentiate your project from another clients project.
By using 3D Design tools you can model your ideas in a realistic way. The main advantage is to know and visualize what you have in mind so you can detect measurement errors, reflect construction defaults and design ideas before starting your construction and refurbishment work.
Also, as professionals use similar/ same tools you will be able to share the same features and quickly understand your expectations, be able to provide advice and give you recommendations. By sharing the same knowledge and software you will certainly be one step ahead in your planning!
The collaboration is a space dedicated for everyone who looking for ideas and design to build their project. This space works the same way as when you want to submit a project to a pro, but in the collaboration area you are focused on pre-construction phase where you want to get the best ideas for your design developed in preparation for the quoting, planning and final construction phases of the project. Here you will typically work with architects, interior designers, designers, structural engineers and landscapers, etc. - basically all the professionals in a pre-construction phase that can work with you to share their ideas.
On the collaboration space you can also ask the help of interns. It could be good ways to minimise spend on your project ideas and help intern to develop their “real-world” portfolio while benefitting from the very latest training and methods being introduced.
On your calendar section, you need to click on the “+” icon and enter basic information such as the date, the hour and the name of the person that you have the meeting with. The person assigned will automatically have the same meeting on his/her calendar. If you just want to create a reminder for a personal meeting or reminder you can choose your name on the meeting attendee section.
If you want to send an email to a particular person, you need to know the email address of the recipient, which is easily available on his/her public profile. Then, you can click on the email box icon situated on the top-right of your screen. Here you click on “Write a new email” icon - then you need to enter the “to” section with as many email addresses as you want - write your message and finally click on “send”.
For every request sent or received, status changes or folder added by a pro or home/office owner you would receive a notification informing you of those statements. You have one notification box on your dashboard that gathers all notifications received, and one specific notification box on each project/collaboration board. Also, you can look at your notifications on your notification alert icon on the top-right of your screen.
In addition to a notification and the private message sent by the requestor, all your new work requests are available on your Dashboard in the “New Project” section. They will be available until you are hired or decline to do the job. You will need to indicate if you are interested or not in the job request. Once approved by the property owner, you will receive a notification and find the project on your “Projects” section.
On your Dashboard, you can find “My Partners” section on the Tools area. Here you can invite new professional and company to join NuVuw and you can also add partners to your favourites and team by clicking on the “+” icon. Then you can select a Pro/company registered on NuVuw to add to your partners list.
To showcase your work, you need to go to the “Modify my profile” section in the Tools area. Here you need to click on the “+” icon to add a new project. Then enter all the detailed information to give a general idea of your projects so people can see what you can do - and upload as many pictures as you want to give them the opportunity to visualize your craftsmanship and skills.
You need to click on your profile picture on the top-right of your screen and select “My Profile”. Here you can add a click to your personal website.
If you enter all the project information on a Design Book - you need to create a new project and select the relevant Design Book so all your information be automatically pre-populated on the “Define” and “Design” steps. If you haven’t created a Design Book - you need to create a new project and complete the “Define” and “Design” steps.
Then you can organize your Project Planner or just leave it as it is so professionals will be able to manage your project-planning schedule. In the next step: “Decide”, you can choose and select professionals depending on their specialism, skills and their previous work/feedback rating. After sending the job request to them for quoting, you can choose the best professional for your budget and expectations.
NuVuw do its best to get the most comprehensive list of qualified and recommended professionals. However, if you don’t find the pro that you want to work with, you can invite them through NuVuw to receive your job request.
Ideally you should select no more than 3-5 Pro’s with a selection limit of up to 5 pro’s to submit your project request. However, to be able to start working on a project you need to select only one pro that you can choose depending on their skills, price and availability.
You need to approve one professional to start effectively working on a project as this forms the basis of the contract between you and the professional. After sending your request to several professionals, some of them may not be available or suitable for your project so you will only be able to approve a pro that has agreed to work with you.
When you have chosen several pro’s or approve one pro, you can share documents on the “Project Documents” section - here you can create a folder and choose the person(s)/ company you want to share it with or select “Private folder” so only you are able to create / see the content.
It’s the same when you are a Pro/Enterprise, you can share documents with the home/office owner and your partners by selecting their names on the sharing settings when you create a new folder or by changing the settings on an existing folder.
On your calendar section, you need to click on the “+” icon and then enter basic information such as the date, the hour and the name of the person that you have the meeting with. In that case, the person assigned will automatically see the same meeting on his/her calendar. If you just want to settle a reminder for a personal meeting you can choose your name on the meeting attendee section.
If you are a property owner or a professional, you can only modify the tasks that you have been assigned to. You can add some detail information such as the budget, the duration and assigned a partner to a task.
When a project is complete, the pro needs to indicate that the job is done by clicking on “The project is complete” situated on the details project section. Then the property owner can confirm it and complete a feedback review to share their experience with NuVuw and rate the professional.
NuVuw can’t take part on the contract that you signed with a professional / a company. As a intermediate platform, NuVuw offers the property owner an easy way to interact with professionals or professionals to be more visible to commercial partners. Every contract that has been signed between two parties has to be executed or if one part can’t fulfill their attributions, the parties need to find another agreement that may include any financial penalties mentioned on the contract. We recommend to all to read very carefully the contract and be aware of your obligations before you sign it.
To work with a member of your team on a project, you need to add your colleague to your Partners on the section dedicated to it by clicking on the “+” icon. Then you can assigned him/her a task on the Project Planner by clicking on the blue line corresponding at the task timeline and select your partner’s name.
Same as when you want to assign a member of your team - you can search a professional on the Partners section thanks to our search engine that gathers all NuVuw members and add him/her to your Partners list. Then you can assign him/her a task on the Project Planner by clicking on the blue line corresponding at the task timeline and select your partner’s name.